A hosting services agreement that can be used by a company that is hosting a client's data on the Internet

How this document can help you

Service providers often become unstuck by providing hosting services without having a formal written agreement in place. Our Hosting Services Agreement template can be used to clarify the agreed terms and conditions upon which hosting services will be provided.

What it includes

Once purchased, our template comes with access to our online questionnaire. The template will then be customised automatically by DocuStream using the responses that you provide to the questionnaire and then made available for your immediate download in Microsoft Word format.

Among others, our template includes provisions relating to:

• Liability
• IP indemnification
• Dispute Resolution
• Term and Termination
• A section for you to specify the hosting server specifications
• Provisions relating to technical support provided with respect to the hosting services
• Clauses dealing with the supply of additional storage where required by the Client should the hosting services not have sufficient capacity
• A sample Acceptable Use Policy that the Client is obligated to comply with and a sample SLA (with sample service levels and if required - sample service credits)

How much free legal advice does this come with?

This template comes with 15 minutes of free telephone legal advice from Arnotts Technology Lawyers. During this time, Arnotts will answer any questions they can about the template, to the extent possible within the 15 minutes allocated.