An agreement that a Cloud Platform Vendor can use to appoint a Channel Partner to market and promote the Vendor's Cloud Platform in a specific geographic territory

How this document can help you

Our Cloud Platform Channel Partner Agreement template can be used by Cloud Platform Vendors who wish to appoint resellers (aka Channel Partners) to market and promote the Vendor's Cloud Platform throughout a specific territory, on either an exclusive or non-exclusive basis for a specific period of time.

What it includes

Once purchased, our template comes with access to our online questionnaire. The template will then be customised automatically by DocuStream using the responses that you provide to the questionnaire and then made available for your immediate download in Microsoft Word format.

Among others, our template includes provisions relating to:

• The appointment of the Channel Partner on either an exclusive or non-exclusive basis
• Optional clauses around white-labeling of the Platform with the Channel Partner's logo and branding
• Sales Targets - including whether Commission is payable if the Sales Targets are not met, and - where the Channel Partner is given exclusivity over a particular Territory - whether the Channel Partner's exclusivitiy in the Channel Partner's allocated territory becomes non-exclusive if the Sales Targets are not met
• Whether the Channel Partner is given a demo (restricted) account on the Platform or a full account which it can use to demonstrate the Platform to potential End Users
• Level 1, Level 2 and Level 3 technical support
• Service Level Agreement (SLA) arond uptime and support response and resolution times
• Acceptable Use Policy (AUP) provisions that the Channel Partner must adhere to
• Who will pay the Platform Fees to the Vendor - the Channel Partner or the End User
• Prohibitions against the Channel Partner making representations about the Platform inconsistent with the marketing materials provided to the Channel Partner by the Vendor
• Eligibility Criteria - which sets out criteria regarding End Users who can subscribe to the Platform
• Confidentiality 
• Insurance requirements of the Channel Partner
• ​Subcontracting by the Channel Partner
• Dispute Resolution
• ​Term and Termination​

How much free legal advice does this come with?

This template comes with 30 minutes of free telephone legal advice from Arnotts Technology Lawyers. During this time, Arnotts will answer any questions they can about the template, to the extent possible within the 15 minutes allocated.